FAQs
A list of frequently asked questions. If you can't find the answer here, please feel free to get in touch with us and we'll be happy to help!
Why choose Vintage?
Every item has its place in history giving buyers a chance to be a part of different eras. Vintage clothing is becoming more and more fashionable. Who wouldn’t want the 70s original item instead of the 2020s remake!
Are these items preloved?
The majority of our products are deadstock items. They are all previously unworn, however some materials have been upcycled. This is always noted in the description.
I’ve seen a product I liked but it is no longer available, now what?
A lot of our items are unique so please act fast if you see something you like. If there is nothing else similar that you like, please contact us and we can try to source something for you.
How do you have multiples of some of your items?
We are selling deadstock vintage items! All of our stock is brand new, and was being sold as part of a high street shop. Occasionally we can be lucky to find multiples of an item so please do not be alarmed if you buy an item and it still remains in stock!
How do I know if it will fit?
Vintage items can vary from the standardised clothing sizes of today. We provide measurements in inches on all of our items, with the items laid flat. We encourage you to grab a tape measure and use these measurements provided to check that the item will give you your desired fit. We will try our hardest to approximate to current UK size guides.
If you need any more measurements please don’t hesitate to contact us.
When will I receive my order?
We aim to dispatch all orders within 2 working days. All UK orders are sent via Royal Mail second class. We are happy to ship first class for those who can’t wait to get their items but please contact us via email first.
Do you ship internationally?
Yes of course! Add your items to the basket and shipping will be calculated. We have prices calculated for packages up to 2kg If it is a larger order and the shipping does not calculate, please get in touch and we can create a bespoke quote for you.
Do you ship to Europe?
We aren’t shipping to EU currently due to Brexit and some changes to taxes and duties. We are working on it but for the moment please purchase through our depop shop. https://www.depop.com/generationvintageldn/
Other countries within Europe but not in the EU, we are able to ship to as normal.
How do I care for my new purchase?
We recommend that you hand wash or dry clean the purchase.
If you need to use a washing machine please wash separately and on a delicate cycle.
Please note that some colours may run on the first few washes.
Can I buy wholesale?
Yes you can, for specific enquiries please contact us by email.
My item isn’t exactly as the photos show?
All our items are vintage, so they may have small imperfections. Major flaws will be mentioned in the description. The majority of our items are hand made and therefore sizing and pattern may vary slightly from item to item.